Pair of Arthur Court Squirrel Candle Holders

Return Policy

At Pressley Lou, customer satisfaction is our priority! If you’re not completely satisfied with your purchase, we’re here to help.

Returns:

• You have 14 calendar days from the date of delivery to return your item(s).
• Items must be in unused, original condition with all tags and packaging intact.
• Please contact us via email or message before returning your item to receive instructions.

Non-returnable Items:

• Sale or discounted items
• Custom or personalized orders

Refunds:

• Once we receive your return, we’ll process your refund to your original payment method.
• Shipping costs are non-refundable, and you’re responsible for return shipping.

Exchanges:

• If you’d like to exchange your item, please reach out to us within 14 days of receiving your order.
• The exchanged item must be in the same condition as when it was shipped.

If you have any questions or need assistance, don’t hesitate to contact us!